Refund Policy
Last updated August 20,2016
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for defected or malfunctioned products, you may return it to us for a full refund. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within twenty (20) days for the delivery date. All returned items must be in new and unused condition, with all original tags labels attached.
RETURN PROCESS
To return an item, please email customer service at help@easycart.in to obtain the a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase and wait for the pick up from our delivery boy.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least six (6) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned.
- Undergarments
- Grocery
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at :
+917289042355
help@easycart.in